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From96US$ /night
Check-in
11Feb2026Select date
Check-out
12Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview and Details

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW
-
Close to the city center
Great
8.0
8.0
/10
3.3
/5

Location

Holiday Inn Birmingham City Centre is located just a two-minute walk from Birmingham New Street station, providing convenient access to transportation. The hotel is steps away from the theatre district and Birmingham's Chinatown, making it a prime spot for exploring local culture and entertainment. Major shopping destinations like Bullring and Grand Central are within a short walking distance.

Rooms

The hotel offers 261 well-equipped rooms, ensuring a restful stay for its guests. Rooms come with amenities including free WiFi, flat-screen televisions, and mini-fridges. For those seeking additional luxury, the hotel provides superior rooms and Junior Suites featuring bathrobes and luxury toiletries.

Dining

Guests can enjoy dining at the Open Lobby Restaurant, which serves a full English buffet breakfast and a diverse dinner menu featuring international cuisine. The casual dining environment encourages relaxed meals alongside beverages like wine and champagne. Children aged 12 and under can eat free from the main menu when dining with an adult.

Meetings & Events

The hotel is equipped with 26 versatile meeting rooms that can accommodate over 750 delegates, making it a prime choice for business events. Located next to the Birmingham Conference & Events Centre, it offers easy access for business travelers. The hotel provides high-tech AV equipment and distinguished catering services to support various event needs.

Family-Friendly Accommodation

Holiday Inn Birmingham City Centre allows up to two children under 17 to stay free when sharing a room with their parents. The hotel's dining policy grants children up to two free meals from the main menu, enhancing family dining experiences. This accommodation is designed to ensure families enjoy their stay without extra costs.

Highlights

Location: Two-minute walk from Birmingham New Street station

Rooms: 261 well-equipped rooms with flat-screen TVs

Dining: Open Lobby Restaurant serving international cuisine

Meetings: 26 versatile meeting rooms with capacity for 750 guests

Family-Friendly: Up to two children under 17 stay free

Must-do experiences

  • Stroll through the stunning Birmingham Botanical Gardens nearby.
  • Savor a Balti at Adil's Restaurant for a true local flavor.
  • Visit the Birmingham Museum and Art Gallery for art lovers.
  • Explore the historic Jewellery Quarter for unique shopping.
  • Check out the vibrant Bullring Market for local snacks and crafts.
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Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
Standard Room
2 persons
220 sq. feet 
1 Double bed
Shower
Standard Double Room Disability Access
2 persons
130 sq. feet 
1 Double bed
Shower
Standard King Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Standard Room Two Single Beds
2 persons
220 sq. feet 
2 Single beds
Shower
Click button to see more rooms
Show all rooms
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Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

Facilities

This hotel provides premium amenities for a memorable and relaxed stay

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Holiday Inn Birmingham City By IHG, The Lobby on Hill Street offers a relaxed atmosphere perfect for enjoying a leisurely breakfast or a delightful dinner. Indulge in dishes inspired by local flavors or grab a quick bite while soaking in the lively energy of the city.
Holiday Inn Birmingham City By Ihg Restaurant photo
Holiday Inn Birmingham City By Ihg Restaurant photo
Holiday Inn Birmingham City By Ihg Restaurant photo

The Lobby on Hill Street

Casual dining with local influences
Ambiance
A cozy setting perfect for unwinding with a Starbucks coffee or holding informal meetings while savoring tasty bites
Key Offerings
Enjoy hearty meals alongside the famous spicy Balti curry, a local specialty created in the West Midlands. Kids 12 and under eat free from the main menu, making it a great option for families.
Reservation
No
Open for breakfast and dinner

Hotel Location

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW
Map view
Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW
Nearby
Mall
Bullring & Grand Central
1800 ft
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
700 ft
Art object
Statue of Horatio Nelson
1800 ft
Church
Saint Martin in the Bull Ring
1600 ft
New St.
Rotunda
1600 ft
Square
Chamberlain Square
2000 ft
Mall
The Mailbox
2000 ft
Restaurants
Turtle Bay
900 ft
81-91 John Bright Street
Ming Moon Restaurant
400 ft
16 Hurst Street
Snobs Bar & Grill
200 ft
51 Smallbrook Queensway
The Lobby on Hill Street
200 ft
Hill Street
Santorini
400 ft
16 Hurst Street
Taj Mahal Restaurant
500 ft
Norfolk House Smallbrook Queensway 1 Norfolk Housec
Tsukiji Japanese Restaurant
400 ft
51 Station Street
Tasty Delight
500 ft
45 Station Street
Han Dynasty
400 ft
Station Street
18/81
700 ft
Thorp Street
Rice To Meet You
500 ft
61 Station Street
Explore Birmingham
Explore Birmingham
Top Attractions
Activities
Dining
Entertainment
Bullring & Grand Central
Bullring & Grand Central
7 minutes walking
Shopping mecca with over 160 stores and eateries. Renowned for its iconic Selfridges building and diverse dining options.
Gas Hall Exhibition Gallery
Gas Hall Exhibition Gallery
10 minutes walking
Art and exhibition space showcasing diverse collections. Free entry and hosted events for art enthusiasts.
Thinktank Birmingham Science Museum
Thinktank Birmingham Science Museum
16 minutes walking
Interactive science museum featuring hands-on exhibits. Ideal for families; offers a planetarium and café service.
Birmingham Cathedral
Birmingham Cathedral
14 minutes walking
Stunning neo-gothic architecture with exquisite stained glass. A peaceful spot for visitors seeking reflection.
Peace Gardens
9 minutes walking
Serene public gardens, perfect for relaxation or leisurely walks. Great picnic spot with grassy areas and flowers.
Ackers Adventure
10 minutes drive
Outdoor activities including skiing and climbing. Perfect for thrill-seekers; offers rentals and lessons.
Maharaja
1 minute walking
Authentic Indian cuisine with a vibrant atmosphere. Signature dishes include aromatic curries and tandoori specialties.
Turtle Bay
Turtle Bay
4 minutes walking
Caribbean-inspired dishes in a colorful setting. Known for its jerk chicken and cocktails; vegetarian options available.
Snobs Bar & Grill
Snobs Bar & Grill
1 minute walking
Trendy nightclub offering live music and DJ sets. Fun environment, ideal for a night out with friends or casual fun.
Theatre Royal
12 minutes walking
Historic theater showcasing dramas and musicals. Family-friendly events and dynamic programming available year-round.
Navigating city
City Centre
Birmingham11 min  ·  3000 ft
Airports
Birmingham Airport (BHX)23 min  ·  9.5 mi
East Midlands Airport (EMA)101 min  ·  41.6 mi
Train
Birmingham New Street4 min  ·  1000 ft
Birmingham Snow Hill11 min  ·  3000 ft
Bus
Bus stop9 min  ·  2300 ft

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays
Guest reviews
5.0/10
based on 5 reviews
3.5/5 based on 2031 reviews
8.0
8.0/10 based on 4499 reviews
#78 of 122 hotels in Birmingham based on Tripadvisor
Ethan
United Kingdom, January  2025
8.0/10

A good hotel in a great spot. A few minor niggles but overall a pleasant experience.

Rooms
7.0
Clean and air-conditioned, but could use a bit of a refresh - the bathroom felt a little dated.
Service
7.0
The staff were friendly and helpful, although the bar staff's inability to provide tea was a little frustrating.
Location
9.0
Excellent location, close to New Street station and the city centre.
Dining
9.0
Breakfast was superb, a fantastic selection, although a little pricey.
Facilities
8.0
Good facilities, parking was easy and convenient.
Alexander
United Kingdom, January  2025
10.0/10

Superb stay, lots of thoughtful extras and great service!

Rooms
10.0
The room was beautifully refurbished, with modern amenities, comfy bed, and a large tv. The little personal touches were a nice surprise.
Service
10.0
Staff were incredibly helpful, attentive and friendly - always ready to assist.
Location
10.0
The location is perfect, right in the city center with easy access to everything!
Dining
10.0
The breakfast was extensive, with lots of options to suit every taste and dietary need. The bar also had some fantastic cocktails.
Facilities
10.0
Loads of facilities including USB charging ports, a fridge, a great powerful shower, even earplugs - thoughtful extras that made a huge difference.
Aiden
United Kingdom, August  2024
7.0/10

A mixed bag. Mostly good, but a couple of issues.

Rooms
6.0
The room was spotless but the air con/heating was a bit temperamental. They did have a portable heater as a backup though which was helpful.
Service
8.0
The staff were friendly and helpful, even though they couldnt move us to a different room.
Location
8.0
Decent location, close to lots of shops and restaurants.
Dining
8.0
Breakfast was good, plenty of choice.
Facilities
7.0
The room was generally well equipped, even if the climate control wasn't perfect
Clare
United Kingdom, June  2024
9.0/10

A lovely overnight stay! Perfect for a quick trip to see a show.

Rooms
9.0
The room was spacious and clean. Even though it was on a busy road, it was surprisingly quiet. Check-in and out was easy peasy.
Service
8.0
Simple and efficient check-in and check-out.
Location
10.0
It's right across from the Hippodrome and New Street Station - ideal!
Dining
5.0
Didn't eat here but it looked inviting.
Facilities
8.0
All the amenities were there and the room was comfortable.
Chris
United Kingdom, March  2024
8.0/10

Really enjoyed my recent trip! The hotel was great, especially the location and the comfy bed.

Rooms
9.0
Our room was spacious, even for a city center hotel. The bed and pillows were super comfy and it had all the essentials - iron, ironing board, safe, desk, phone, even a fridge! The shower/bath was great too.
Service
7.0
Check-in was smooth, the receptionist was friendly and helpful.
Location
10.0
Fantastic location, very close to New Street Station, which made getting around a breeze.
Dining
8.0
The cooked English breakfast was delicious.
Facilities
9.0
The room had everything we needed; plenty of space and amenities.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Paid Private parking is possible on site.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP17.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Polish, Turkish, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
14
Number of rooms:
367
Former name
Holiday Inn City Centre
Questions of the users
About Holiday Inn Birmingham City By Ihg
What are the parking options near the hotel?
15 February 2024
Parking is available at nearby locations with concessions: NCP New Street, located at the rear of the hotel, charges £20.00 for 24 hours when settled at reception. Alternatively, APCOA Chinatown is a 3-4 minute walk away, offering parking for £12.00 for 24 hours, also settled at reception.
Can I use a coffee maker in a junior suite?
10 March 2024
Yes, junior suites are equipped with a coffee maker for your convenience.
Are there fridges available in the hotel rooms?
20 April 2024
All rooms are equipped with mini fridges for storing your refreshments and snacks.
Is early check-in an option if I arrive before the standard time?
05 May 2024
Check-in is guaranteed from 14:00. Early check-in may be available depending on occupancy, so it's best to inquire upon arrival.
Can I store my luggage at the hotel after I check out?
25 June 2024
Luggage storage is available for guests who wish to explore the city after checking out. Bags can be left at the hotel for a few hours.
Do the windows in the rooms provide fresh air access?
15 July 2024
Yes, the windows open partially to allow for fresh air while maintaining safety regulations.
Is room service available for breakfast?
30 August 2024
Room service is available 24 hours, including breakfast options.
What is the process for late check-out?
12 September 2024
Late check-out is available at a cost of £10.00 for every hour after the standard check-out time of 11:00.
Can I receive phone service while staying at the hotel?
26 October 2024
Yes, phone service is available at a cost of 13p per minute, plus the phone company's access charge.
Are pets welcomed at the hotel?
11 November 2024
Yes, pets are allowed at the hotel, subject to a nightly charge of £20.00.

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